Privacy Policy

1. Introduction

MandoMedia LLC (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mando.media, or engage with our digital marketing consulting services. By accessing or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, mailing address, and other similar information when you voluntarily provide it to us (for example, when you contact us, sign up for a newsletter, or complete a form).
• Non-Personal Information: Data that does not directly identify you, including browser type, device information, pages visited, and other technical data collected through cookies and similar technologies.
• Usage Data: Information about how you use our website and services, which may include details about your visits, such as the pages you viewed, the time and duration of your visit, and other diagnostic data.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and Improving Services: To deliver and maintain our consulting services, communicate with you, and enhance the quality and functionality of our website.
• Customer Support: To respond to your inquiries, manage customer service requests, and provide technical support.
• Marketing and Communications: To send newsletters, marketing materials, and promotional communications, subject to your preferences.
• Analytics and Research: To monitor and analyze usage and trends to improve our services and user experience.
• Compliance: To comply with legal obligations, enforce our policies, and protect the rights, property, or safety of MandoMedia LLC and others.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to:

• Enhance your experience on our website.
• Analyze website traffic and trends.
• Customize content and advertisements based on your browsing habits.

You can adjust your browser settings to refuse cookies; however, this may affect your ability to access certain features of our website.

5. Disclosure of Your Information

We may share your information with:

• Service Providers: Trusted third-party vendors who assist in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
• Business Transfers: In connection with any merger, sale, or transfer of assets, your information may be transferred as part of the transaction.
• Legal Requirements: When required by law, regulation, or legal process, we may disclose your information to governmental authorities or other third parties.
• With Your Consent: Any other disclosures where you have provided explicit consent.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to safeguard your data, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will take reasonable steps to delete or anonymize your data.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access, update, or correct your information.
• The right to request the deletion of your data.
• The right to restrict or object to our processing of your information.
• The right to data portability.

To exercise these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable laws.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside your state, province, or country where data protection laws may differ from those in your jurisdiction. By using our services, you consent to such transfers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

MandoMedia LLC
1607 Ave Ponce de Leon Ste GM6 #674
San Juan, PR 00909
info@mando.media
(704) 363-6333